Innovation in Education Clemson Cyber Institute Social Media Listening Center

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From: Clemson University

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Leah Beyer - The Art of Knowing When, The View From Inside a ‘Social Media Listening Center’

The Art of Knowing When, The View From Inside a ‘Social Media Listening Center’ - Leah Beyer, Global Digital Communications Director, Elanco, from the 2017 Agribusiness Council of Indiana Conference and Expo, January 26 - 27, 2017, Indianapolis, IN, USA.

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From: John Blue

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Dell Social Media Listening & Command Center Tour - 11/8/2011

Jason Falls and Geoff Livingston get a tour of Dell's Social Media Command Center on its one year anniversary.

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From: Geoff Livingston

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BIDV SOCIAL MEDIA COMMAND CENTER (with Eng sub)

BIDV Social Media Command Center (SMCC) has been officially launched on April 08th 2015. This center represents BIDV's continuing effort to serve customers better. This is the first ever social listening and engaging model in the banking sector of Vietnam, reflects BIDV's business strategy "Towards the customers", and striving hard for the customer satisfaction.

BIDV SMCC: Listening - Engaging - Innovating

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From: BIDV - Ngân hàng TMCP Đầu tư và Phát triển Việt Nam

Related topics : social media listening command center

Making an impact with social media at Clemson University

Your applicants, students, alumni and extended university community are talking about how you could be building better relationships with them. Are you listening? Please join Jason Thatcher, Director of the Social Media Listening Center at Clemson University and hear how salesforce.com Radian6 is helping them transform curriculum and service delivery. Learn how Clemson students and staff are learning how to listen and leverage the power of social media and ultimately deliver impactful results...

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From: Salesforce.org

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My Visit to Dell's Social Media Command Center

While at SXSW 2011 in Austin, I had the opportunity to visit Dell's Social Media Command Center. While there, I was able to interview Richard Binhammer (@RichardatDell) about the company's social media engagement initiative. He shared some benefits that the company has seen and talked about the different things that other brands can learn from listening to their consumers talk about them via social media.

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From: Chaim Haas

Related topics : social media listening command center / social media branding / social media social media

Social Media Listening Center sees record number of posts about Ferguson

Clemson University students and staff monitor the social media response to the decision by a grand jury to not indict a police officer in the death of Michael Brown. Subscribe to WYFF on YouTube now for more: http://bit.ly/1mUvbJX

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From: WYFF News 4

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"CU Chatter" about the Orange Bowl in the SMLC

Clemson University Professor Joseph Mazer explains how the Social Media Listening Center (SMLC) in Clemson's Daniel Hall is tracking conversations around the globe about the Orange Bowl as the Clemson Tigers prepare to go up against Ohio State, January 3, 2014.

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From: Clemson University

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Sell to Women through the Social Media Grapevine

Women influence 91% of homebuying decisions, and at the International Builders Show we will show you how to engage them through social media. Find out how social networking sites can help you spread your messages virally through the social media grapevine, build advocacy, create top of mind awareness, listen and engage. Sell to Women through the Social Media Grapevine is sponsored by Professional Women in Building. Join us on Tuesday, January 19 from 1:30 to 3 p.m. at the Las Vegas Convention...

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From: mRELEVANCE

Related topics : top social media networking sites / social media network sites / social media help / social media listening center / creating social networking sites

LiNC'15 Spotlight - HP

I represented HP at LiNC 2015 and shared how the company is using social media to listen to, respond and learn from our customers, and the role of the Social Customer Care Command Center in our operations.

Creating and running listening centers around the world is helping bring the importance of social to the forefront in our customer service operations. The feedback from customers that we show is raw, real and unfiltered, we track customer sentiment, track top issues surfacing on social...

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From: Kriti Kapoor

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