Selected videos for topic: social media listening command center
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Grand Opening of Dell's Social Media Listening Command Center
Grand Opening of Dell's Social Media Listening Command Center and the Social Media & Community Open Workspace by Dell's CEO Michael Dell, CMO Karen Quintos, and Vice President of Social Media and Community, Manish Mehta.
From: Shawn Collins
Related topics : social media listening command center / social media media
YouNet Media - SocialHeat - The most innovative social listening platform for Vietnam
SocialHeat is the new generation of Social Listening, powered by YouNet Media.
SocialHeat consists of Social Listening, Social Media Command Center and Social Care.
Contact YouNet Media for support and service trial:
Email: info@YouNetMedia.com
Web: www.YouNetMedia.com
From: YouNet Media
Related topics : social media listening command center / social media social
Dell Social Media Listening & Command Center Tour - 11/8/2011
Jason Falls and Geoff Livingston get a tour of Dell's Social Media Command Center on its one year anniversary.
From: Geoff Livingston
Related topics : social media listening command center
Southwest Airlines Social Media Listening Center Tour
SimpliFlying got an exclusive video walkthrough of Southwest's Social Media Command Center, and how Southwest is using insights from social media to serve its stakeholders better
From: Shashank Nigam
Related topics : social media listening command center / using social media / social media social media
ListenLogic - Social Listening Intelligence Center Case Study
ListenLogic's social media command centers for the enterprise help major brands manage corporate reputation/risk and stay ahead of issues on social media.
From: listenlogic
Related topics : social media listening command center / social media brand management / social media and reputation management / social media intelligence / corporate reputation management case study
BIDV SOCIAL MEDIA COMMAND CENTER (with Eng sub)
BIDV Social Media Command Center (SMCC) has been officially launched on April 08th 2015. This center represents BIDV's continuing effort to serve customers better. This is the first ever social listening and engaging model in the banking sector of Vietnam, reflects BIDV's business strategy "Towards the customers", and striving hard for the customer satisfaction.
BIDV SMCC: Listening - Engaging - Innovating
From: BIDV - Ngân hàng TMCP Đầu tư và Phát triển Việt Nam
Related topics : social media listening command center
My Visit to Dell's Social Media Command Center
While at SXSW 2011 in Austin, I had the opportunity to visit Dell's Social Media Command Center. While there, I was able to interview Richard Binhammer (@RichardatDell) about the company's social media engagement initiative. He shared some benefits that the company has seen and talked about the different things that other brands can learn from listening to their consumers talk about them via social media.
From: Chaim Haas
Related topics : social media listening command center / social media branding / social media social media
Demand Success 2013: Lessons from the Social Media Command Center
Learn more and register for the Demand Success 2014 marketing and PR conference: http://bit.ly/1houpmq
An examination of the Red Cross's nationally recognized Social Media Command Center and world-renowned program with Wendy Harman. The session includes tips on how to execute real-time response, crisis communications, cultivating stakeholders, monitoring and more.
As Director of Social Strategy for American Red Cross, Wendy Harman manages the organization's social presence, including its...
From: Vocus PR
Related topics : social media listening command center
The Opening of Dell's Social Media Command Center
A montage of the open ceremony in Round Round of Dell's new listening center. The video features Michael Dell's opening remarks.
From: Barton George
Related topics : social media listening command center
LiNC'15 Spotlight - HP
I represented HP at LiNC 2015 and shared how the company is using social media to listen to, respond and learn from our customers, and the role of the Social Customer Care Command Center in our operations.
Creating and running listening centers around the world is helping bring the importance of social to the forefront in our customer service operations. The feedback from customers that we show is raw, real and unfiltered, we track customer sentiment, track top issues surfacing on social...
From: Kriti Kapoor
Related topics : social media listening command center