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4 selected videos

Increasing Engagement Via Social Media

Join the University of Oklahoma and Northeastern University to hear how they are harnessing the power of social listening and engagement tools. Learn how they have leveraged these tools to better connect to, and support their communities, even in times of crisis. What would you do if all of your normal channels of communication were offline, and #yourUniversityNameSUCKS was trending online? Learn how the University of Oklahoma increased customer engagement during a major outage by attacking the...

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Related topics : social media university / social media listening tools / social media engagement / social media branding / social media listening

Learn, listen and engage! - Manage your university's brand by managing social media

Tune in to listen to Melissa Albers, Director of Social Media at Full Sail University and Jocelyn Titone, Social Media Coordinator at Brock University discuss how they use the Salesforce.com Marketing Cloud product to monitor and engage with their students and alumni via social media.

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Related topics : universities using social media / social media brand management / social media listening / manage social media / social media brand monitoring

Making an impact with social media at Clemson University

Your applicants, students, alumni and extended university community are talking about how you could be building better relationships with them. Are you listening? Please join Jason Thatcher, Director of the Social Media Listening Center at Clemson University and hear how salesforce.com Radian6 is helping them transform curriculum and service delivery. Learn how Clemson students and staff are learning how to listen and leverage the power of social media and ultimately deliver impactful results...

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Related topics : social media listening center

Social Media Monitoring and Engagement with Radian6

Radian6, recently acquired by Salesforce.com, gives you a complete platform to listen, measure and engage with your constituents across the entire social web. See what all the buzz is about and how Radian6 can help your nonprofit organization gain a bigger share of the conversations about your issues, find new supporters, and better leverage social media to meet your mission. Radian6 offers a 50% discount on its pricing for registered and qualified charitable organizations.

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Related topics : salesforce acquires social media / social media engagement