Selected videos for topic: social media crisis communications
→ 78 Videos
Check also 53 Articles for this topic
Social Media Crisis Communication
During this webinar, you'll learn best practices for communicating via social media during a crisis based on examples from government agencies, NGOs, and private industry. Social media community managers should have a plan in place for sharing, receiving, and responding to information via social media during a crisis. Whether that crisis is a threat to public health and safety, a threat to your agency's reputation, or the reputation of your agency's principals, having a plan to address the...
From: DigitalGov
Related topics : social media crisis communications / social media policy examples / social media reputation management / social media management services / reputation on social media
Crisis Communication in the Social Media Era
While the fundamentals of crisis communication from decades ago remain valid, the execution has been changed irrevocably and dramatically by the rise of social media. During the "critical event period" of a crisis, your audiences rush to their social channels to talk to their peers in order to formulate their views, according to research. Understanding the dynamics of social media during a crisis is key to coming minimizing its impact on your organization. Join us for this free webinar with...
From: UCI Division of Continuing Education
Related topics : social media crisis communications / social media audience research
Airline Crisis Communications in the age of social media
Is your airline ready with the 30-second crisis response plan? Airline Crisis communications have evolved dramatically in the age of social media. Passengers carry multiple devices when they travel, they are constantly connected and share everything when something goes wrong. Are airlines ready to change?
From: Shashank Nigam
Related topics : social media crisis communications
Crisis Communication on Social Media
Nicky Kriel and Ann Wright chat about Crisis Communication on Social Media. Ann is one of the speakers for the Spilling the beans on Social Media Summit on the 1st November in Horsley Park, Surrey. http://www.socialmediasummit.biz. there are 10 discounted places for people who act quickly. Use the discount code "RoughHouse" when booking to be able to attend the day for the special price £99 rather than the full price of £195. This code is only available to the first 10 people using...
From: Nicky Kriel
Related topics : social media crisis communications / social media reputation management
Gwen David Lecture: Crisis Communications in the Age of Social Media
From: Texas AdGrad
Related topics : social media crisis communications
SOCIAL MEDIA AND CRISIS MANAGEMENT - Timothy Coombs
Professor Timothy Coombs talks about the relations between social media and crisis communication. He shows some of the aspects that a communicator in a company should be aware of when communicating online, both before and during a crisis situation. Furthermore he explains the dos and donts for companies online.
From: asbcast
Related topics : social media crisis communications / social media management company / manage social media
Social Media & Crisis Comm: A Whole New Game
Social media is much more than a new channel. It is completely changing how crisis communication is done. This video shows why.
From: Gerald Baron
Related topics : social media crisis communications
What you told us about your strategy for social media and crisis communications
Media relations expert Gerard Braud shares his professional public relations tips, as well as his colleague's best advice when it comes to using social media in a crisis communications strategy.
Make sure to subscribe to the BraudCast YouTube Channel to contribute to our weekly discussions. Your answers may be featured in our next video! http://www.youtube.com/c/TheBraudCast-GerardBraud...
From: The BraudCast
Related topics : social media crisis communications / social media strategy
Should social media be a part of your crisis communications strategy?
Gerard Braud, crisis communications expert, asks his colleagues and public relations professionals, should social media be a part of your crisis communications strategy? Stay tuned on the BraudCast where he may feature your answers in his follow-up video later this week.
Make sure to subscribe to the BraudCast YouTube Channel to contribute to our weekly discussions. Your answers may be featured in our next video! http://www.youtube.com/c/TheBraudCast-GerardBraud...
From: The BraudCast
Related topics : social media crisis communications / social media strategy
Southwest Airlines: Monitor social media for a crisis heads-up
Southwest Airlines' Paul Flaningan spoke at Ragan Communications' Social Media for PR and Corporate Communications Conference at the Walt Disney World Resort.
Here, he discusses how they learn information from social media even before its official dispatch knows about it.
From: Ragan Communications
Related topics : social media crisis communications / ragan social media conference / monitoring social media / social media pr