Shashank Nigam
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11 selected videos
IATA Experience working with SimpliFlying - Maurizio Anichini speaks
SimpliFlying has worked with IATA's Training and Development Institute to enable Product Managers to realize the full potential of social media when marketing their courses to airlines, as well as ensuring all course syllabus remains current with the times, like crises management through social media.
In this video, their Director, Maurizio Anichini speaks of his experience working with SimpliFlying.
Related topics : social media marketing course syllabus / manage social media / social media courses / marketing through social media
Keynote Speech: Driving social media ROI for airlines, airports and hotels
In this uncut-speech Shashank Nigam, the CEO of SimpliFlying shares how travel businesses are driving a return on investment from social media. This speech was delivered at the EyeforTravel Social Media in Travel Summit in San Franciscoin March 2011.
You can view the actual presentation here: http://bit.ly/e56O4A
Related topics : social media keynote speech / social media roi / social media business
Cathay Pacific's Brand and Social Media Strategy - Dennis Owen interview
In an exclusive interview with SimpliFlying, Dennis Owen, the Manager Brand and Social Media at Cathay Pacific Airways shares the story behind the airline's latest brand campaign - Life Well Travelled. He also discusses the airline's new brand strategy and social media vision.
Related topics : social media branding strategy / social media brand management / manage social media
Southwest Airlines Social Media Listening Center Tour
SimpliFlying got an exclusive video walkthrough of Southwest's Social Media Command Center, and how Southwest is using insights from social media to serve its stakeholders better
Related topics : social media listening command center / using social media / social media social media
KLM - Social Media Strategy
KLM is one of the leading airlines on social media. Learn more about their strategy in this video.
KLM is one of the top nominees for the SimpliFlying Social Media Awards 2011.
Related topics : social media strategy / social media social
Airline Crisis Communications in the age of social media
Is your airline ready with the 30-second crisis response plan? Airline Crisis communications have evolved dramatically in the age of social media. Passengers carry multiple devices when they travel, they are constantly connected and share everything when something goes wrong. Are airlines ready to change?
Related topics : social media crisis communications
Workshop on airports in social media - SimpliFlying MasterClass
In this recorded presentation, Shashank Nigam the CEO of SimpliFlying, leads a half-day hands-on MasterClass for senior airport executives on customer engagement and social media. This was attended by 65 executives at the Grand Hyatt in Singapore.
Watch more keynotes and presentations on airlines and customer engagement here: http://simpliflying.com/speaking
Related topics : social media executive
Airline Social Media Outlook Report 2016
SimpliFlying surveyed 113 airline and aviation firms on the future of social media and how they will engage the connected travellers in 2016 and beyond.
Related topics : social media firm / social media report / social media engagement
SimpliFlying Keynotes: Lively Audience engagement a part of the talks
Here's a lively segment, full of audience engagement, of the opening keynote delivered by Shashank Nigam at the Eye For Travel Social Media in Travel Summit, in San Francisco - March 2011.
Related topics : eye for travel social media
How Shashank Nigam handles Q&A at keynotes - with case studies!
Here's a Q&A section, full of case studies, of the opening keynote delivered by Shashank Nigam at the Eye For Travel Social Media in Travel Summit, in San Francisco - March 2011.
Related topics : eye for travel social media