Microsoft Dynamics

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11 selected videos

Microsoft Dynamics Marketing - Social Marketing

With Microsoft Dynamics, social media marketing is no longer a goal on itself. It becomes part of your multi-channel marketing strategy to create brand awareness and to generate leads. This video demonstrates how Microsoft Dynamics Marketing helps you create multi-channel campaigns, including outbound channels such as email, webinars and traditional media. You can amplify those programs with social media posts on Facebook, Twitter, and other social channels such as your favorite industry blog;...

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Related topics : microsoft social media marketing / marketing through social media / microsoft social media strategy / social media branding strategy / blogs and social media

Microsoft Dynamics Marketing - Campaign Management

Microsoft Dynamics Marketing is an integrated marketing management solution for marketing operations, planning, execution, and analytics across all channels—digital, social, and traditional. This video shows how Microsoft Dynamics Marketing visual campaign designer makes it easy for the marketer to create and manage campaigns in a single window—across email, social media, events, and direct mail.

For more information about Microsoft Dynamics Marketing, visit...

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Related topics : microsoft social media marketing / social media marketing campaign plan / digital media marketing plan / microsoft social media analytics

Microsoft Social Engagement Turns Challenges into New Opportunities

In a socially connected world, engagement with your customers can happen anywhere or anytime. Microsoft Social Engagement puts powerful social tools in the hands of your sales, marketing, and service teams — helping them gain insight into how people feel about your business and proactively connect on social media with customers, fans and critics. Visit http://dyn.ms/crmsocial for more information.

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Related topics : social media engagement / social media marketing business opportunity

Microsoft Dynamics Intelligent Customer Engagement

Microsoft Dynamics CRM provides companies with the ability to deliver personalized and proactive customer experiences across the entire customer journey, enabling them to create valuable, long-term relationships with their customers.

By combining the power of advanced analytics technologies such as Azure Machine Learning and Azure IoT services with Dynamics CRM, companies are able to identify patterns and trends in customer data across Sales, Service, Marketing and Social, and use this...

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Related topics : social media services company / new trends in social media marketing

Microsoft Social Engagement Quota Management

Microsoft Social Engagement is a social media monitoring and engagement solution that consumes social posts within an allotted per-month quota.  In this video, Philippe Kieffer demonstrates how to measure your expected posts per month against your quota, and how to manage posts if you are nearing your quota limit.

For more information, visit http://www.microsoft.com/en-us/dynamics/social-engagement-help-and-training/default.aspx and

http://go.microsoft.com/fwlink/?LinkId=506601

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Related topics : microsoft social media management / social media engagement / monitoring social media / manage social media / social media solutions

Microsoft Social Engagement: Social Listening Capabilities

Microsoft Social Engagement helps you harness the power of the social web by analyzing what people are saying on social media and in the news. Watch this video to learn about social listening capabilities provided by Microsoft Social Engagement.

For more information about Microsoft Social Engagement, visit https://www.microsoft.com/en-us/dynamics/crm-social.aspx.

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Related topics : microsoft social media / social media listening / social media help / social media information

Identify customer intentions and tag posts in Microsoft Social Engagement

Watch how fast you can surface leads from social media with automated tagging of posts in the Microsoft Social Engagement Spring 2016 release. We'll learn about the new intention tags widget. You'll see how easy you can cut through the noise and spot interesting leads for your marketing department using the new intention tags. Then we'll walk through a scenario where you can manually or automatically tag posts from customers who are talking about purchasing your product, and create leads from...

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Related topics : post social media / microsoft social media marketing / social media engagement

Integrated Marketing Management and Microsoft Dynamics Marketing

See the full power of an end to end solution with Microsoft Dynamics Marketing and Microsoft Dynamics CRM. The combination of these two tools offers businesses a complete integrated marketing management (IMM) solution that provides insight into ROMI and campaign performance like never before.

Learn more about Microsoft Dynamics CRM and Microsoft Dynamics Marketing at http://msft.it/CRMMarketing

Watch all the videos in the series

Introduction to Microsoft Dynamics Marketing:...

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Related topics : media marketing manager

Media Planning & Buying with Microsoft Dynamics Marketing

Microsoft Dynamics Marketing media buying and planning provides comprehensive, robust process automation that allows your business to plan, compare, and consolidate media buying quickly and easily.

Learn more about Microsoft Dynamics CRM and Microsoft Dynamics Marketing at http://msft.it/CRMMarketing

Watch all the videos in the series -

Marketing Spend Management & Budgeting w/ Microsoft Dynamics Marketing: https://www.youtube.com/watch?v=bTVTCs5xAtg

Content Marketing with Microsoft Dynamics...

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Related topics : media marketing manager

New features in Microsoft Social Engagement 2016

Drive customer issues from reporting to resolution with the new Microsoft Social Engagement 2016 release. In this video you'll see how to escalate a social media post from an unhappy customer directly to a customer service rep by linking social posts to CRM. And how posts are automatically prioritized with the new intention analysis and automation rules. You'll also learn how author lookup, direct publishing, and Office Groups work to help you engage with your customers on many new levels.

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Related topics : post social media