Food Crisis in Social Media
When a crisis hits the food and beverage industry, social media plays a critical role in brand perception. So how can you effectively protect your brand reputation? Watch the video to learn how.
From: Tyco Integrated Security
Related topics : social media crisis / social media branding
The Value of Setting Up a Social Media Presence, Crisis Communications
Four professionals who work in social media discuss the value of setting up a social media presence before a crisis affects a company or organization.
This video was taped during a panel discussion hosted by SMC-DC on May 21, 2009 at Levick Strategic Communications, Washington, DC.
Participants include Jon Eick, Gayle Weiswasser, Andy Garvin, and Dallas Lawrence.
Video by Mary Fletcher Jones.
From: PRConversations
Related topics : social media crisis communications / social media companies
How to prepare for a social media crisis: crisis management insight from Insignia
Insignia's Jonathan Hemus discusses the new threats of social media and the potential impact they can have on crisis management planning, crisis management training and crisis handling.
Listen to the presentation to learn the latest insights or visit our website to download the presentation "Managing a social media crisis" http://insigniacomms.com/resource/presentations/
For more information on crisis management planning and crisis management training visit our website www.insigniacomms.com...
From: Insignia - Crisis Management Specialists
Related topics : social media crisis / manage social media / new social media websites / social media information
Social Media & Crisis Comm: A Whole New Game
Social media is much more than a new channel. It is completely changing how crisis communication is done. This video shows why.
From: Gerald Baron
Related topics : social media crisis communications
Go Home Red Cross You're Drunk: Social Media Crisis Averted
On May 5, The Conference Board of Canada’s PR Crisis Forum invited Heidi Sullivan Cision Canada’s Managing Director, to share how social media can be used to stop a crisis in its tracks on social media. She told a story from 2011 about how a social media manager from the Red Cross posted weekend plans on the charity's Twitter feed. Hilarity ensues and a crisis is averted.
From: Cision Canada
Related topics : social media crisis / manage social media / using social media for pr / social media plan
Social Media Crisis Communication
During this webinar, you'll learn best practices for communicating via social media during a crisis based on examples from government agencies, NGOs, and private industry. Social media community managers should have a plan in place for sharing, receiving, and responding to information via social media during a crisis. Whether that crisis is a threat to public health and safety, a threat to your agency's reputation, or the reputation of your agency's principals, having a plan to address the...
From: DigitalGov
Related topics : social media crisis communications / social media policy examples / social media reputation management / social media management services / reputation on social media
Radian6 Webinar: Social Media Crisis Management with Shel Holtz
To get started with social listening visit http://www.radian6.com/
While the fundamental principles of dealing with a crisis have not changed in decades, social media has altered the conditions under which those principles must be applied. The real-time nature of the web, the changes in sources of trust, the speed with which memes spread and the behaviors of online audiences accustomed to checking with each other before identifying authoritative sources all affect how organizations address...
From: radian6
Related topics : social media crisis communications / manage social media / social media listening / social media training
Social Media in Crisis Communications
From: SocialMediaKnox
Related topics : social media crisis communications
Quick tips in how to use social media in a crisis
The IABC in cooperation with ZN hosted a workshop last October on the use of social media in crisis communication. ZN captured the insights from Philippe Borremans the Chief Social Media Officer at the Van Marcke Group, Caroline Sabriel who is an expert in crisis communication and Aurélie Valtat who is responsible for online communications for the European Council.
This second interview for IABC's workshop on the use of social media in crisis communication is with Caroline Sabriel. ...
From: ZN Consulting
Related topics : social media crisis communications / social media tips / social media today / social media list / social media listening
crisis communication and social media
how social media effect crisis communication
From: 昕惠
Related topics : social media crisis communications