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The art of business relationships through social media
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"Ah, relationships," moaned a dejected Alvy Singer (Woody Allen) at the end of the film, Annie Hall, "Who needs them." The fact is that any business today, whether a sole proprietorship or a multi-national, needs to build relationships. Which is why knowing how to leverage the value that social networks can contribute to establishing and sustaining relationships is crucial. This...
Related topics : social media networks are changing our way of having relationships / benefits of using social media for business / social media networking sites business / companies that use social media effectively / social media management company for small business
Social media analytics tools offer customer insights, but ...
Social media analytics tools offer customer insights, but care needed
by Nicholas Evelson, Contributor
While analyzing social media data can yield valuable information, consultants caution that the process is still a complex and inexact science.
FROM THE ESSENTIAL GUIDE:
Essential Guide Section you're in:Confronting the challenges of social media analytics tools
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This is a guest post by Jen Schradie. Jen is a doctoral candidate in the Department of Sociology at the University of California-Berkeley and the Berkeley Center for New Media. She has a master's degree in sociology from UC Berkeley and a MPA from the Harvard Kennedy School. Using both statistical methods and qualitative fieldwork, her research is at the intersection of social media, social...