ABC News (Australia)
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11 selected videos
Social media is customer service: Papworth
International company and government adviser Laurel Papworth says social media suits any company with customers, as a tool to promote public relations and encourage word-of-mouth advertising.
Related topics : social media services company / social media advertising companies / internal social media tools / social media promotion tools
Social media campaigning not so social
Social media websites are increasingly being used to get votes in this election, but there is little social engagement.
Related topics : social media campaign / social media websites / using social media
Measuring social media influence
Marc Fennell looks at how valuable social media influence has become, and the tools that exist to measure it.
Related topics : social media measurement tools
Facebook admits privacy breach
The world's most popular social networking site violates its privacy policy, renewing questions about its ability to secure information.
Related topics : social network privacy policy / popularity of social networking sites
Facebook admits privacy breach
The world's most popular social networking site violates its privacy policy, renewing questions about its ability to secure information.
Related topics : social network privacy policy / popularity of social networking sites
Shell hit by fake social media PR campaign
SR7's James Griffin discusses how oil giant Shell has been the target of a fake online campaign designed to bring attention to its plans for Arctic drilling.
Related topics : online pr social media / social media campaign
Social media helps communication during Qld floods
Social media has emerged as a powerful communicator in Queensland's flood disaster.
Related topics : social media help / emerging social media
AFL clubs mull social media monitoring system
Several AFL clubs are close to signing up to a new system designed to help them monitor more closely what players get up to on social media.
Related topics : social media club / monitoring social media
Facebook goes public
The ABC's Nick Grimm looks at how the most popular social networking website Facebook is going public for the first time.
Related topics : social network websites
Editing Oscar to Baxter
Australian Kirk Baxter and Angus Wall win the award for Best Achievement in Editing for The Social Network at the 83rd Academy Awards.
Related topics : academy awards social network